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What is a key activity in the check phase of demand management?
Review customer feedback
Analyze market trends
Review metrics
Conduct stakeholder interviews
The correct answer is: Review metrics
In the check phase of demand management, reviewing metrics is crucial because this step involves evaluating the performance against the demand plan and organizational objectives. Metrics provide quantitative data that help organizations understand how effectively they are meeting customer needs and fulfilling demands. This analysis allows businesses to identify discrepancies between actual demand and forecasted demand, assess the accuracy of their demand planning processes, and determine necessary adjustments to optimize supply chain operations. By focusing on metrics, organizations can make informed decisions about inventory levels, production schedules, and resource allocation. This process ultimately contributes to improved demand planning and helps enhance overall supply chain performance. While reviewing customer feedback, analyzing market trends, and conducting stakeholder interviews are valuable activities in different contexts, they do not directly address the core focus of the check phase, which is to analyze performance data and metrics systematically.