Certified Supply Chain Professional (CSCP) Practice Exam

What is the primary characteristic of the Delphi method?

1. Utilizing historical sales data for forecasts

2. Surveying and gathering responses while keeping participant identities anonymous

3. Using advanced predictive software

4. Conducting focus groups for immediate feedback

The correct answer is: Surveying and gathering responses while keeping participant identities anonymous

The primary characteristic of the Delphi method is indeed the surveying and gathering of responses while keeping participant identities anonymous. This method involves a structured process for collecting expert opinions and insights on a particular subject, typically through a series of questionnaires. The anonymity of participants is crucial, as it encourages open and honest feedback without the influence of peer pressure or dominating personalities. The approach is iterative; after each round of questioning, a summary of the responses is provided and followed by further rounds to refine and converge opinions. This technique is highly effective for generating reliable forecasts and strategic planning because it leverages the collective intelligence of experts while minimizing biases that may stem from known identities. In contrast, utilizing historical sales data for forecasts involves statistical analysis rather than the subjective insights that the Delphi method prioritizes. Advanced predictive software may employ algorithms and data analytics but does not necessarily involve the collective expert judgment that the Delphi approach fosters. Conducting focus groups for immediate feedback focuses on group dynamics and discussion rather than the structured, iterative, and anonymous input collection that characterizes the Delphi method.